Privacy Policy

Last updated: August 3, 2026

Horse Transportation Specialists ("HTS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our services. By using our website or services, you agree to the practices described below.

Information We Collect

Information you provide to us. When you request a quote, book a service, purchase a product, subscribe to our list, or contact us, we may collect your name, email address, phone number, mailing or billing address, details about your horse and your transport needs (such as pick-up and drop-off locations and dates), and payment information.

Information collected automatically. When you visit our website, certain information may be collected automatically through cookies and similar technologies, such as your IP address, browser type, device information, and how you interact with our site. Our website is hosted on Wix, which uses cookies and analytics tools to help the site function and to help us understand site usage.

2. How We Use Your Information

We use the information we collect to: provide and coordinate our brokerage services; respond to your questions and requests; arrange transport for your horse; process payments; send you information, updates, or marketing communications you have requested; operate, maintain, and improve our website; and comply with legal obligations.
3. How We Share Your Information

Because we are a broker, we share relevant information with the independent, third-party transportation companies ("Carriers") as needed to arrange and coordinate the transport of your horse. We may also share information with service providers who support our business (such as payment processors, email or scheduling tools, and our website host, Wix). We do not sell your personal information. We may disclose information if required by law or to protect our rights, safety, or property.

4. Payments

Payments are processed by third-party payment providers. We do not store your full payment card details on our systems. Please review the privacy practices of the applicable payment provider for more information.

5. Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can usually adjust your browser settings to refuse or delete cookies, though some features of the site may not work properly as a result.

6. Data Retention

We retain your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

You may opt out of marketing emails at any time by using the unsubscribe link in those emails. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable law. We will respond to reasonable requests as required.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Your continued use of our website or services after any update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at kerrie@horsetransportationspecialists.com.